Had a brilliant experience with Cradle Mountain Fireplaces. From my initial enquiry to my install, I was very impressed. The main reason I went with them was the advice I received was critical in ensuring I had the right system to suit my house. Other companies just wanted to know how much I wanted to spend and would have happily taken my money without the fireplace even heating my home. I loved that they cared, took time to understand my needs and sold me a wood heater that fits my home perfectly. Thanks guys, would recommend you anytime.